I missed a payment. What can I do?
If you’ve missed a payment, you can:
- Open the NRMA Insurance app
- Log into your online account
- Pay or renew your policy online
- Call us if you need financial assistance.
It's important to let us know about any payment issues as soon as possible to make sure we’re able to support you. If your payment is overdue, you'll need to pay the overdue amount as part of the claim settlement process. If you don't pay on time, we may cancel your policy.