How do I make changes to my payment details?

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, or last renewed before 1 July 2024

Online

1. Log in to your account
2. Click Direct Debit
3. Select your policy
4. Within Payment Method, click Edit and follow the prompts.

Mobile app

1. Open your NRMA Insurance app. (Don't have the app? Download from the App Store or Google Play)
2. Click Manage Payments
3. Select your policy
4. Within Current Payment Method, click Edit and follow the prompts.

For all other policies

Online

1. Log in to your account
2. Click View policy
3. Then you can either:
   1. Click Edit under Payment Method to change account, OR
   2. Click Edit under Payment Plan to edit payment date or frequency.