How can I check the status of my payment?

You can check whether your payment has cleared by logging into your online account.

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, OR policies in NSW, QLD, TAS and the ACT last renewed before 1 July 2024

1. Log in to your online account
2. Select Payments
3. Follow the steps provided

For all other policies

1. Log in to your online account
2. Select View Policy
3. Under Payment Plan select See Payment Schedule