Payment form
We are closed over the holiday period
The Customer Refunds team is currently closed over the holiday period and unable to process your refund during this time. We appreciate your patience and understanding.
If you received a request from us to provide your payment details, please click ‘Request refund’ below and complete our online payment form.
Our team will process your refund when we re-open on the 6th of January. If you have any further questions about your refund, you can speak to our team when we return using the contact details below.
Payment form
If we’ve recently sent you a communication about a refund you are entitled to, please fill out the form below for us to provide your refund as quickly as possible.
You will need to provide the reference number and the policy number included on the top right-hand side of the letter or email we sent you, so make sure it’s handy. If you do not complete this form, we may not to be able to provide you with your refund.
Your privacy and safety are important to us. To learn more about how we manage your personal information and how you can protect your details, you can read our Privacy Policy.