How can I manage people's access to my personal information and policies?

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, or last renewed before 1 July 2024:

You can delegate authority to someone to act on your behalf by logging into your account and adding Shared Access to your policies. You can change or remove their access any time.

This video can help show you what to do:

Grant shared access

For all other policies:

You can give other NRMA Insurance customers the ability to view your personal information and your polices, as well as take out new policies on your behalf. You choose exactly what they can see and change, and you can change or remove their access any time. They won't be able to purchase new policies or make changes to your personal information, except by calling us on 132 132 and passing a 5-point ID check.

Here’s what you need to do to grant permission to other NRMA Insurance customers:

  1. Log in to your account
  2. Go to Settings
  3. Click Give shared access on the Shared access tile
  4. Enter their email address or mobile number
  5. Click Next
  6. Click Yes to confirm access or Search again.

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