What happens if I'm at Service NSW and my payment hasn't transferred successfully?
If your payment details haven't transferred successfully and you don't have a copy of your CTP Green Slip or a CTP policy receipt, Service NSW won't be able to process your registration.
Service NSW will ask you to contact us to resend a copy of your Green Slip. Please have your registration papers on hand to confirm your details.
More FAQs
How long will it take for my payment details to be sent to Service NSW?
I've transferred ownership of my car to someone else, what do I need to do?
How can I pay for my NSW CTP Green Slip?
I'm a pensioner, will my registration automatically renew with Service NSW?
My NSW CTP Green Slip renewal isn't due for several weeks, can I pay now?