What happens to my No Claim Bonus when I make a claim?

Your No Claim Bonus won't be affected if:

  • You were in an accident that wasn't your fault, and
  • You give us the name and address of the driver who was at-fault.

Your No Claim Bonus might be affected if:

  • You were in an accident that was your fault, or
  • Your vehicle was damaged by storm or theft.

Your No Claim Bonus won't be affected if you can't be reasonably be expected to provide the other driver's details. (For example, if the damage occurred while your vehicle is parked and you're away from the vehicle.)

Call us on 131 123 to find out exactly how your No Claim Bonus could be affected by your claim. For more information, read the Premium, Excess and Discounts Guides on our policy booklets page.

Important: We're phasing out our No Claim Bonus. If you currently have a No Claim Bonus, it will apply until you next renew.

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