Can I make a CTP insurance claim on someone else's behalf?

If their car is insured in NSW, the injured person will need to claim themselves. If they need help, you can fill in the forms to start their claim. When the claim is submitted, we'll need to speak to the injured person directly.

If the person is seriously ill and they can’t make a claim themselves, call us on 131 123 to find out how you can make a claim on their behalf (known as Third Party Authority).

If the vehicle is registered in another state or territory, contact the State Insurance Regulatory Authority (SIRA).