Available with all our travel insurance plans
Paying bills
We can arrange to pay larger bills directly to the hospital if your claim is approved.
Lost documents
If you need assistance in contacting the issuer of the document, our emergency assistance team can help.
Bringing you home
We’ll help decide and coordinate if and when it’s medically appropriate to bring you home.
Emergency changes for travel plans
If your travel consultant (if you have one) isn’t available to help you, we can help you reschedule in an emergency situation.
Access a team of doctors, nurses and case managers when you need help and support. When you call, try to have your policy number handy (you can find it on the top right of your policy document) and a phone number we can call you back on.
If you’re in:
Charges may apply if you call us from a pay phone or mobile phone.
For full details including limits, conditions and exclusions, read these policy documents
NRMA Travel Insurance issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507), arranged and administered by Cover-More Insurance Services Pty Ltd ABN 95003 114 145, AFSL 241713 and promoted and distributed by Insurance Australia Limited ABN 11 000 016 722, AFS Licence No. 227681 trading as NRMA Insurance (NRMA Insurance) as well as by its authorised distributors. Limits, sub-limits, exclusions, terms and conditions (including eligibility criteria) apply. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations visit Target Market Determinations (TMD). If you purchase this product from NRMA Insurance or its authorised distributors, they may receive a commission, for more information please refer to NRMA Insurance’s FSG.
