If so, we may be able to provide you with a hire car and manage your repairs at no cost to you.
To get you back on the road, choose from the following that best describes your situation.
Provided your car is insured with an NRMA Comprehensive Insurance policy, we agree you weren't at fault in a collision with another vehicle, and you can give us the name and address of the at fault driver, then:
All you need to do is start a claim and we'll do the rest for you.
Make a claim by calling us on 131 123.
To find out more about claiming, visit our Car insurance claims page.
In this scenario, you wouldn't be eligible for this cover. Although, we can still arrange a hire car for you at our discounted rates if you need one.
If you already have the hire car option on your policy, we'll organise a hire car for you in line with your policy coverage.
With your hire car option on your policy, we provide you with a hire car regardless of who was at fault in any incident we cover. This includes incidents, such as hail damage and collision with an animal, where there's no other party involved.
The not at fault hire car cover is available to all our Comprehensive policy customers, whether they have the hire car policy option or not. We offer this when you're not at fault in a collision with another vehicle and you can provide us with the at fault driver's details.
This benefit only applies to customers with a Comprehensive Car Insurance policy.
You can still make a claim on the at fault driver's vehicle insurance and ask their insurer if they can provide you with a hire car.
We'll do our best to arrange a car that meets your needs. Please discuss your requirements with us and we'll try our best to accommodate them.
We'll organise a hire car for you for the duration of your car's repairs or until we settle your claim as a total loss.
If you were in a collision caused by a vehicle insured with a valid NRMA Insurance policy, call us on 1300 763 324. We may be able to arrange a hire car for you. We may also be able to organise your car repairs for you with one of our Partner Repairers.
We have Partner Repairers across Australia, chosen based on skill, customer service, industry experience, facilities and quality of workmanship. We back the workmanship of their repairs with a lifetime guarantee.
The benefits to you, include:
We'll do our best to arrange a car that meets your needs. Simply call us on 1300 763 324 to discuss your requirements with us and we'll try our best to accommodate them.
We don't cover running costs like petrol, tolls or a GPS. There are other limits and exclusions, you can call us on 1300 763 324 to learn more.
We have Partner Repairers across Australia, chosen based on skill, customer service, industry experience, facilities and quality of workmanship.
Our repairers use genuine manufacturer parts, with some exceptions (like radiators and glass). On average, driveable cars will be fixed within a week of going in for repairs.
Provided your car is insured with an NRMA Comprehensive Insurance policy, we agree you weren't at fault in a collision with another vehicle, and you can give us the name and address of the at fault driver, then:
All you need to do is start a claim and we'll do the rest for you.
Make a claim by calling us on 131 123.
To find out more about claiming, visit our Car insurance claims page.
In this scenario, you wouldn't be eligible for this cover. Although, we can still arrange a hire car for you at our discounted rates if you need one.
If you already have the hire car option on your policy, we'll organise a hire car for you in line with your policy coverage.
With your hire car option on your policy, we provide you with a hire car regardless of who was at fault in any incident we cover. This includes incidents, such as hail damage and collision with an animal, where there's no other party involved.
The not at fault hire car cover is available to all our Comprehensive policy customers, whether they have the hire car policy option or not. We offer this when you're not at fault in a collision with another vehicle and you can provide us with the at fault driver's details.
This benefit only applies to customers with a Comprehensive Car Insurance policy.
You can still make a claim on the at fault driver's vehicle insurance and ask their insurer if they can provide you with a hire car.
We'll do our best to arrange a car that meets your needs. Please discuss your requirements with us and we'll try our best to accommodate them.
We'll organise a hire car for you for the duration of your car's repairs or until we settle your claim as a total loss.
If you were in a collision caused by a vehicle insured with a valid NRMA Insurance policy, call us on 1300 763 324. We may be able to arrange a hire car for you. We may also be able to organise your car repairs for you with one of our Partner Repairers.
We have Partner Repairers across Australia, chosen based on skill, customer service, industry experience, facilities and quality of workmanship. We back the workmanship of their repairs with a lifetime guarantee.
The benefits to you, include:
We'll do our best to arrange a car that meets your needs. Simply call us on 1300 763 324 to discuss your requirements with us and we'll try our best to accommodate them.
We don't cover running costs like petrol, tolls or a GPS. There are other limits and exclusions, you can call us on 1300 763 324 to learn more.
We have Partner Repairers across Australia, chosen based on skill, customer service, industry experience, facilities and quality of workmanship.
Our repairers use genuine manufacturer parts, with some exceptions (like radiators and glass). On average, driveable cars will be fixed within a week of going in for repairs.
If you were in a collision caused by a vehicle insured with a valid NRMA Insurance policy, call us on 1300 763 324. We may be able to arrange a hire car for you. We may also be able to organise your car repairs for you with one of our Partner Repairers.
We have Partner Repairers across Australia, chosen based on skill, customer service, industry experience, facilities and quality of workmanship. We back the workmanship of their repairs with a lifetime guarantee.
The benefits to you, include:
We'll do our best to arrange a car that meets your needs. Simply call us on 1300 763 324 to discuss your requirements with us and we'll try our best to accommodate them.
We don't cover running costs like petrol, tolls or a GPS. There are other limits and exclusions, you can call us on 1300 763 324 to learn more.
We have Partner Repairers across Australia, chosen based on skill, customer service, industry experience, facilities and quality of workmanship.
Our repairers use genuine manufacturer parts, with some exceptions (like radiators and glass). On average, driveable cars will be fixed within a week of going in for repairs.
To make a claim for another incident type, please visit our Car Insurance claims page.
