On 1 April 2021, we stopped offering new Income Protection Insurance policies.
From 31 October 2023, we’re no longer an authorised representative of TAL Direct in relation to NRMA Income Protection Insurance. This means to talk to someone about an existing policy, you’ll need to contact TAL Direct.
If you already have an NRMA Income Protection Insurance policy, this change doesn’t impact your cover.
To make a claim, access policy documents, or ask a question, you can visit the TAL Direct website.
From 31 October 2023, NRMA Income Protection Insurance is no longer promoted by IAL Life Pty Limited ABN 15 137 509 936 (IAL Life), and IAL Life will no longer be an Authorised Representative of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). Instead, NRMA Income Protection Insurance will be promoted by TAL Direct.
Income Protection Insurance products are issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) and, for Involuntary Unemployment Cover, Hallmark General Insurance Company Ltd ABN 82 008 477 647 AFSL 243478 (the insurers). TAL Direct has been authorised under an arrangement with the insurers to enter into, vary or cancel insurance cover on behalf of the insurers as if it were the insurers. The Product Disclosure Statement (PDS) and Policy Document contain important information which will help you understand the product, including what's covered and what's not covered. You can get a copy of the PDS and Financial Services Guide (FSG) by calling TAL Direct on 1300 996 143.
IAL Life is remunerated by way of commission received from TAL Life for Income Protection Insurance policies sold under the NRMA Insurance brand. For Income Protection Insurance, the commission is up to 27% inclusive of GST of each premium paid while the policy is in force. This commission is included in the premium and there is no additional cost to you.
